Shipping Policies & FAQ

Packaging
All of our paddleboard packages are shipped in boxes that clearly state the Brand and name of the model on the outside.  Additionally, some of our paddl...
Thu, 30 Nov, 2023 at 10:51 AM
Shipping Options
Orders are processed Monday - Friday only. We do not currently open on Bank Holidays. TEMPORARY DELAYS: Monday 14th April - Tuesday 22nd April Due to u...
Thu, 10 Apr, 2025 at 1:45 PM
When will my order be shipped?
TEMPORARY DELAYS: Monday 14th April - Tuesday 22nd April Due to us moving some stock around, this will mean that no orders will be shipped on Monday 14t...
Thu, 10 Apr, 2025 at 1:47 PM
When will my pre-order be shipped?
Where we have products available on pre-order, the available date is the date we will start shipping orders.  Due to order volumes, it may take 1-3 work...
Thu, 16 Dec, 2021 at 4:55 PM
Will the rest of my order ship before my pre-order?
By default, your whole order will be shipped together once your pre-order becomes available. If you would like in-stock items to be shipped separately y...
Thu, 16 Dec, 2021 at 4:54 PM