If you have discovered a problem with your board, this troubleshooting guide will help direct you to the correct help article.
|Pump||My pump is not working|
The gauge does not work
|My Pump Pressure Gauge is not Working - What do I do?|
|Pump||Hose slips off of valve||More force is needed to attach the hose||Why Does My Pump Hose Keep Slipping Off and Not Attaching?|
|Valve||Air is escaping from the string on the valve cap||Your valve has become loose||How to Tighten a Valve to Stop Leaks|
|Valve||Air is escaping from around the outside edge of the valve||Your valve has become loose||How to Tighten a Valve to Stop Leaks|
|Board||I have a pinhole puncture||The board has been pierced by a sharp object||How to Patch a Puncture|
|Paddle||The paddle does not lock and slides up and down||You have not tightened the paddle clamp||The clamp lifts up and turns like a spanner to tighten or loosen the grip.|
How Do I Extend the Paddle?