Shipping Policies & FAQ

Packaging
All of our paddleboard packages are shipped in boxes that clearly state the Brand and name of the model on the outside.  Additionally, some of our paddl...
Thu, 30 Nov, 2023 at 10:51 AM
Shipping Options
Orders are processed Monday - Friday only. We do not currently open on Bank Holidays. Mainland UK Free Shipping is available on all orders to UK main...
Fri, 9 Aug, 2024 at 3:22 PM
When will my order be shipped?
Orders are shipped Monday – Friday.  No Orders are shipped at weekends or on Bank Holidays We ship orders when all stock is available. Occasionally, w...
Tue, 14 Jun, 2022 at 1:15 PM
When will my pre-order be shipped?
Where we have products available on pre-order, the available date is the date we will start shipping orders.  Due to order volumes, it may take 1-3 work...
Thu, 16 Dec, 2021 at 4:55 PM
Will the rest of my order ship before my pre-order?
By default, your whole order will be shipped together once your pre-order becomes available. If you would like in-stock items to be shipped separately y...
Thu, 16 Dec, 2021 at 4:54 PM