Order FAQ

Has my order gone through?
When an order is successful you will receive an email confirmation with an order number.  If you do not see this in your inbox, please check your spam/j...
Tue, 18 Jan, 2022 at 1:27 PM
How can I cancel an order?
As long as your order has not yet been processed, we can cancel your order and issue a refund straight away.  Please just contact us if you want to canc...
Tue, 18 Jan, 2022 at 1:27 PM
Why has my order been cancelled?
If payment has not been successful, the system will automatically cancel the order.  If you have chosen to pay with Klarna, the order will be received as &...
Tue, 18 Jan, 2022 at 1:29 PM