Getting Started / FAQ

Paddleboard Troubleshooting
If you have discovered a problem with your board, this troubleshooting guide will help direct you to the correct help article. AreaIssueProblemSolution P...
Tue, 18 Jan, 2022 at 2:19 PM
How do I inflate my board?
Using a manual pump supplied with your board is easy and straightforward, and a great pre-paddle warm up! Inflating a Paddleboard Make sure the valve ...
Tue, 18 Jan, 2022 at 12:13 PM
How do I inflate my Kayak?
Using a manual pump supplied with your kayak is easy and straightforward, and a great pre-paddle warm up!  First step - assemble the pump and attach to ...
Tue, 18 Jan, 2022 at 11:44 AM
How long does it take to inflate a board?
Your board can take up to 10-15 minutes of continuous pumping to fully inflate.  This will vary depending on how quickly you pump. It is a good ide...
Tue, 18 Jan, 2022 at 12:09 PM
What is the recommended PSI?
All of our Paddleboards have a recommended pressure of between 15 and 17 PSI All Kayaks have a recommended pressure of 1.5 PSI* *not currently av...
Tue, 18 Jan, 2022 at 12:16 PM
How do I extend the paddle?
Follow these simple steps to extend your collapsible paddle.  Simply pull back the clip and slide the paddle upwards until it has reached the appropria...
Tue, 18 Jan, 2022 at 11:54 AM
Does the paddle float?
The Aquaplanet 3-piece paddles are made from Aluminium and do not float.  The paddles will float for a short period of time, and then will become waterl...
Fri, 17 Dec, 2021 at 11:33 AM
Can I attach a kayak seat to the boards?
Some of our Aquaplanet boards include the ability to attach a kayak seat.  Look out for the D-rings on the deck pad which allow you to attach a kayak se...
Tue, 18 Jan, 2022 at 12:15 PM
How does the ROCKIT kayak conversion work?
The ROCKIT board also doubles up as a kayak and comes with everything you need to use as either a SUP or kayak. The ROCKIT package comes with a 4-pie...
Tue, 18 Jan, 2022 at 12:17 PM
How do I deflate and pack up my board?
To deflate your board, ensure the valve is in the deflate position and squeeze the air fully out of the board.  You can crawl on the board on your knees, ...
Tue, 18 Jan, 2022 at 12:23 PM